Here’s a refined summary of Sumusa Impex delivery policies based on their Terms & Conditions and shipping pages:

Delivery Process

• Once you place an order, the merchant (Sumusa Impex) will pack it neatly.

• A delivery partner — either provided by the merchant or a third-party service—will pick up and deliver directly to you

Delivery Timing

• Orders are typically delivered same day (INDIA) when possible, or within a maximum of 3–4 business day

• Orders are typically delivered International (USA) within a maximum of 6–8 business day

• Some sources mention a slightly longer window (up to 8 working days), but the core merchant terms emphasize the 3–4 business day maximum for Domestic and International 6 to 8 Business Working Days.

Delivery Charges

• Delivery charges vary based on the distance between the store and your delivery address 

• it’s absolutely possible to accommodate that request, though the shipping cost will vary depending on the service selected. We can provide estimates based on the options available, and the customer can choose the one that best suits their needs in terms of speed, reliability, and cost.

Replacement or Exchange Policy

• If products arrive expired or damaged, you can request a replacement only—exchanges aren’t allowed 

• For damages or expiry-related issues, contact support for replacement delivery.